Our safety culture means that everyone from the General Manager throughout the entire company is committed to continuous safety within a “Just Culture” environment, making us all responsible for the safety of ourselves, our work colleagues and our customers alike.
We understand and strive to communicate in a way that is clear and concise, respectful and always understanding the multicultural environment we work in. We believe that communication is both the delivery of key messages but also listening with an open mind. We approach each other at a level that is expected of our role and we adapt our style to suit our audience. We believe in having the courage to speak our mind and the wisdom to act on what is relevant.
We understand that we each play a key role in the financial and operational success of our business. We understand our customers wants and needs and we see the” bigger picture” enabling us to work together as a team to produce profitable growth. We are decisive, innovative in our thinking and display urgency in our daily role understanding the impact of what we do and how this relates to others, and our bottom line.
Given the nature of our business we understand the stresses of our day to day work can be enormous and that’s why we need to bring our sense of humour to work. Having fun at work (maintaining perspective) helps reduce stress, builds a sense of team spirit and helps us cope with our work load.
Our People Make the Difference
We believe that primarily it is our people that make the difference. Our people are recruited not only for being the best at what they do but also for their attitude of always wanting to succeed in their role and thus helping the business to succeed. We are ONE team of highly motivated individuals who believe in the highest level of customer service and are passionate about the success of our business.
Over 330 highly qualified staff members stand ready for you.
We fly you to over 500 destinations worldwide.
Our own maintenance operation lets us respond fast and flexibly.
Trust highest safety standards and over 120,000 event-free flight hours.
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